Certified Organization Performance Analyst (COPA) is an international competency certificate that enables business professionals in various fields and levels of management to measure, map, articulate, and leverage comprehensive organisational performance needed in an era of disruptive competition.
Profit is no longer the main thing in measuring organizational performance. Just look at modern companies such as Uber, Goto, & Bukalapak, which recorded losses during their initial offerings on the capital market (IPO) but were able to reap large funds from investors. Investors look at the performance of organizations called intangible assets from the perspectives of people (human assets), business processes (structural assets), customers (relational assets), and leadership (power assets).
The focus on creating intangible assets undermines conventional business practices, such as burning money, building a reputation, paying people sky-high, and investing heavily. This mutually destructive business competition causes collateral damage to conventional companies. Can conventional companies survive? Conventional companies must redefine organizational performance. Profits that are tangible assets are results. Conventional company owners and leaders at every level of management must have COPA competencies that enable them to measure, map, analyze, and improve organizational performance.
Day One: Shareholder Value Creation. Learners can measure the organization's capacity to generate cash flow and the organization's financial sustainability in an era of destructive competition.
1. Organisation Performance Today
2. Financial Statement Analysis
3. Business Valuation
4. Profit Management Analysis
Day Two: Customer Value Creation Analysis. Learners can measure the organization's capacity to deliver value to customers in an era of destructive competition.
5. Customer Profitability Analysis
6. Customer Value Analysis
7. Brand Valuation
8. Value Chain Analysis
Day Three: Human Value Creation Analysis. Learners can measure the organization's capacity to build coporate culture and provide value to employees in an era of increasingly disruptive competition.
9. Human Profitability Analysis
10. Human Value Creation Analysis
11. Corporate Culture Mapping
12. Leadership Effectiveness Analysis
Investment worth IDR 14,000,000 which includes meals, modules and certification exams.
This certification education is designed to validate your competency in analyzing organizational performance. Certified Organization Performance Analyst (COPA)TM Board Certification from AFMA (Academy of Finance & Management Australia) will be given to those of you who have met our requirements.