Is Business Rational or Not Rational?

by Devie Deviesa., Ph.D.,OD - 2 January 2026

Read Duration: 8 minutes

Is Business Rational or Not Rational?
[{'type': 'h1', 'content': '<p class="MsoNormal" style="margin: 6pt 0cm 0cm; line-height: 32px; font-family: Aptos, sans-serif;"><b><span style="font-size: 16pt; line-height: 42.666672px; font-family: Arial, sans-serif;"><span style="font-size: 28px;">Four ways leaders discover business truth: logic, innovation, trust, and interests</span><o:p></o:p></span></b></p>'}, {'type': 'p', 'content': '<p class="MsoNormal" style="margin: 6pt 0cm 0cm; line-height: 32px; font-family: Aptos, sans-serif;"><span style="font-family: Arial, sans-serif;">In business, many people assume there is a single “business truth” that explains why companies like Alibaba, Zoom, Philip Morris, or Amazon can win across countries. Yet business truth is not always discovered in the same way. Some leaders search for it through theories and data, while others believe it comes from meaning and lived experience. Others create it through innovation that looks almost magical from the outside, and others win by mastering interests and momentum. These differences are often simplified into two streams:&nbsp;<b>theorized business truths</b>, which are rational and explainable, and&nbsp;<b>perceived business truths</b>, which are more belief-based and experience-based. A practical way to make sense of this is through four intelligence mindsets: Thinker, Dreamer, Lover, and Challenger.<o:p></o:p></span></p>'}, {'type': 'p', 'content': '<p class="MsoNormal" style="margin: 6pt 0cm 0cm; line-height: 32px; font-family: Aptos, sans-serif;"><b><span style="font-size: 16pt; line-height: 42.666672px; font-family: Arial, sans-serif;">Thinker Tests Logic:&nbsp;</span></b><b><span style="font-size: 16pt; line-height: 42.666672px; font-family: Arial, sans-serif; color: rgb(3, 200, 248);">Business is Logic<o:p></o:p></span></b></p><p class="MsoNormal" style="margin: 6pt 0cm 0cm; line-height: 32px; font-family: Aptos, sans-serif;"><span style="font-family: Arial, sans-serif;">The Thinker tends to say business is rational. For the Thinker, business truth is something that can be mapped, tested, and explained. The Thinker relies on sensing and capturing patterns through data, metrics, market research, cost analysis, and strategy frameworks. In a crisis such as the pandemic, Thinkers often respond by learning faster, building scenarios, and designing plans. The clearer the model, the sharper the decision. That is why Thinkers naturally lean toward theorized business truths. Theory is not used for style, but it is used to reduce uncertainty and increase the probability of winning.<o:p></o:p></span></p>'}, {'type': 'p', 'content': '<p class="MsoNormal" style="margin: 6pt 0cm 0cm; line-height: 32px; font-family: Aptos, sans-serif;"><b><span style="font-size: 16pt; line-height: 42.666672px; font-family: Arial, sans-serif;">Dreamer Creates The “Magic” Of Innovation:&nbsp;<span style="color: rgb(138, 220, 68);">Business is Mystic</span><o:p></o:p></span></b></p><p class="MsoNormal" style="margin: 6pt 0cm 0cm; line-height: 32px; font-family: Aptos, sans-serif;"><span style="font-family: Arial, sans-serif;">The Dreamer sees business as mystic in the right sense, “not mystical, but magical” because it creates something that did not exist before. The Dreamer relies on intuition to see possibilities before the data is complete and dares to design a new playing field. That is why Dreamers often dislike benchmarking, especially when it turns them into followers. They do not want to win by obeying industry rules. They want to be unique, different, and memorable, creating advantages competitors do not yet understand. Innovation is not an accessory for the Dreamer. It is the core way the Dreamer builds business truth. To outside observers, that leap can feel mystic, surprising at first, then eventually normal once the market catches up.<o:p></o:p></span></p>'}, {'type': 'p', 'content': '<p class="MsoNormal" style="margin: 6pt 0cm 0cm; line-height: 32px; font-family: Aptos, sans-serif;"><b><span style="font-size: 16pt; line-height: 42.666672px; font-family: Arial, sans-serif;">Lover Protects Ethics and Trust:&nbsp;<span style="color: rgb(255, 49, 83);">Business is Ethics</span><o:p></o:p></span></b></p><p class="MsoNormal" style="margin: 6pt 0cm 0cm; line-height: 32px; font-family: Aptos, sans-serif;"><span style="font-family: Arial, sans-serif;">The Lover sees business as ethics and trust. The Lover relies on feeling, sensing the human impact of decisions on customers, employees, reputation, and identity. The Lover believes a company can grow fast and still become fragile if trust breaks. That is why the Lover resists strategies that “win quickly” by sacrificing credibility or long term relationships. Growth still matters, but it must stay aligned with identity. For the Lover, business truth is not only what works. It is what remains worthy of trust.<o:p></o:p></span></p>'}, {'type': 'p', 'content': '<p class="MsoNormal" style="margin: 6pt 0cm 0cm; line-height: 32px; font-family: Aptos, sans-serif;"><b><span style="font-size: 16pt; line-height: 42.666672px; font-family: Arial, sans-serif;">Challenger Wins Through Interests and Momentum:&nbsp;<span style="color: rgb(255, 203, 43);">Business is Politics</span><o:p></o:p></span></b></p><p class="MsoNormal" style="margin: 6pt 0cm 0cm; line-height: 32px; font-family: Aptos, sans-serif;"><span style="font-family: Arial, sans-serif;"><o:p>&nbsp;</o:p></span><span style="font-family: Arial, sans-serif;">The Challenger sees business as politics in a realistic sense, as a game of interests and momentum. The Challenger relies on instinct to read the field, identify key actors, understand what they want, and build alignment so decisions actually move. The foundation here is not trust as a moral anchor, but alignment of interests as a practical basis for deals. Many major decisions are not fully formed in formal meetings. Instead, they are shaped in informal negotiation spaces, sometimes over dinner, in a corridor, or even on a golf course, where people test positions and search for common ground. The Challenger wins by building coalitions, choosing timing, and applying pressure so strategy does not remain an idea but becomes action.</span></p>'}, {'type': 'p', 'content': '<p class="MsoNormal" style="margin: 6pt 0cm 0cm; line-height: 32px; font-family: Aptos, sans-serif;"><b><span style="font-size: 16pt; line-height: 42.666672px; font-family: Arial, sans-serif;">Perceived Business Truth: Hopeng, Hoki, and Hongshui<o:p></o:p></span></b></p><p class="MsoNormal" style="margin: 6pt 0cm 0cm; line-height: 32px; font-family: Aptos, sans-serif;"><span style="font-family: Arial, sans-serif;">This map also explains why only the Thinker tends to describe business as fully rational, while the Dreamer, Lover, and Challenger recognize that business often goes beyond formal rationality. The Dreamer sees “magic” created through innovation. The Lover sees success protected by ethics and trust. The Challenger sees outcomes shaped by aligned interests and momentum. That is why, when someone says business success comes from Hopeng, Hoki, and Hongshui, it fits closer to “perceived business truths” and aligns most closely with the Lover mindset, because the core is meaning, harmony, and belief in interconnectedness rather than Thinker logic, Dreamer category creation, or Challenger deal-making.<o:p></o:p></span></p>'}, {'type': 'p', 'content': '<p class="MsoNormal" style="margin: 6pt 0cm 0cm; line-height: 32px; font-family: Aptos, sans-serif;"><b><span style="font-size: 16pt; line-height: 42.666672px; font-family: Arial, sans-serif;">Final Reflection<o:p></o:p></span></b></p><p class="MsoNormal" style="margin: 6pt 0cm 0cm; line-height: 32px; font-family: Aptos, sans-serif;"><span style="font-family: Arial, sans-serif;">Some leaders search for business truth through theories and data, like Thinkers. Some create business truth through innovation that makes the market stare in disbelief, like Dreamers. Some protect business truth through ethics and trust, like Lovers. And some win business truth through influence, interests, and momentum, like Challengers. These four lenses explain why two leaders can look at the same successful company and walk away with different “truths.” That is why reflection matters. Not to decide which lens is universally correct, but to ensure the lens being used truly helps the organization win, endure, and remain itself.<o:p></o:p></span></p>'}, {'type': 'p', 'content': '<p style="margin: 6pt 0cm; font-family: &quot;Times New Roman&quot;, serif; line-height: 24px;"><span style="font-family: Arial, sans-serif;">Make it a good day!<o:p></o:p></span></p><p style="margin: 6pt 0cm; font-family: &quot;Times New Roman&quot;, serif; line-height: 24px;"><span style="font-family: Arial, sans-serif;">Greeting transformation<o:p></o:p></span></p>'}]

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